A doctor reviewing results on a tablet with an international patient at an IMC partner clinic

Hong Kong → Mainland China Specialist Care

Specialist Care in China,
Coordinated From Hong Kong

Send your MRI, CT or medical records first. IMC helps you access the right specialist, understand treatment options and receive clear cost guidance before you travel.

Confidential · No obligation

A modern hospital building at sunset, representing IMC partner institutions in mainland China

Specialist Review Before Treatment

Get a Specialist Review
Before You Travel

Your medical records are reviewed first, so you can understand the recommended treatment, expected next steps and estimated costs before making a decision.

Confidential · No obligation

A major Chinese city skyline at dusk, the destination for IMC coordinated treatment

Hong Kong ↔ Shenzhen Medical Coordination

From Your Hong Kong Home
to the Right Hospital

IMC coordinates specialist appointments, hospital admission and cross-border support so your medical journey is easier to understand and manage.

Confidential · No obligation

A doctor reviewing results on a tablet with an international patient at an IMC partner clinic

Hong Kong → Mainland China Care

Specialist Care in China, Coordinated From Hong Kong

Send your MRI, CT or medical records first. We help you reach the right specialist and understand your costs before you travel.

Confidential · No obligation

A modern hospital building at sunset, representing IMC partner institutions in mainland China

Specialist Review First

Get a Specialist Review Before You Travel

Your records are reviewed first, so you understand the recommended treatment and estimated costs before you decide.

Confidential · No obligation

A major Chinese city skyline at dusk, the destination for IMC coordinated treatment

Hong Kong ↔ Shenzhen

From Your Hong Kong Home to the Right Hospital

We coordinate specialist appointments, hospital admission and cross-border support from start to finish.

Confidential · No obligation

48h Specialist Review
Written Cost Estimate
Hospital Matching
HK ↔ Shenzhen Coordination
Cantonese · English · Mandarin
Why people look across the border

Keep waiting in Hong Kong, or send the scan today

These are the four things we hear most often. On the left is the situation as patients describe it; on the right is what IMC actually does about it — no overclaiming, and nothing skipped over.

✕ What patients run into
01
Long waits for a specialist appointmentThe wait for an orthopaedic outpatient appointment in the public system is〖Insert a verifiable waiting time — client to supply the source〗, and the condition may have changed by the time you are seen.
02
Private care is expensive, and hard to price in advanceSurgery, anaesthesia, implants and the hospital stay are each billed separately, so a firm total is difficult to obtain before the operation.
03
Not sure whether surgery is the right callYou are told an operation is recommended, with no second opinion to weigh it against and no clear picture of what happens if you do nothing.
04
No idea where cross-border care even beginsWhich hospital, which doctor, how follow-up works afterwards, whether your records come home with you — every step is left for you to work out alone.
✓ How IMC handles it
01
A remote review first — no queue to joinSend your imaging and a short history. Where the file is complete, a consultant usually returns a written opinion within 48 hours. This stage is entirely remote — you do not need to be in mainland China for it.
02
An itemised estimate, confirmed before admissionSurgeon's fee, anaesthesia, implants and the inpatient stay are set out line by line. If the plan does not change, the cost does not change; if it has to change, you are told first.
03
“No surgery” is a normal outcomeIf the consultant does not think an operation is needed, the reasoning goes straight into the written opinion. Conservative treatment, or simply watching and waiting, are normal conclusions to reach.
04
One coordinator, from start to finishOutpatient appointments, admission, the cross-border transfer, bilingual records and discharge paperwork. The same coordinator remains reachable after you go home.
WHY IMC

Clear Guidance Before Treatment

Independent specialist coordination helps patients understand diagnosis, treatment options and the right next steps before making a decision.

Senior specialist doctor consulting with patient at IMC medical center
01

Independent Specialist Review

Your medical records are reviewed by the appropriate specialist before treatment.

02

Clear Medical Decisions

Understand diagnosis, treatment options and expected next steps.

03

Transparent Treatment Costs

Receive a written estimate before making a treatment decision.

04

Dedicated Patient Coordination

One coordinator supports your journey from consultation to discharge.

01

Independent Specialist Review

Your medical records are reviewed by the appropriate specialist before treatment.

02

Clear Medical Decisions

Understand diagnosis, treatment options and expected next steps.

03

Transparent Treatment Costs

Receive a written estimate before making a treatment decision.

04

Dedicated Patient Coordination

One coordinator supports your journey from consultation to discharge.

Video

See how IMC works

Tap a thumbnail to play. Nothing autoplays, and nothing interrupts your reading.

The truth behind constantly cold knees most people get wrong

Channel: Dr. Hu Meng’s orthopaedic notes

Watch on YouTube →

Exercise is not all about high-intensity output; joint status matters too

Channel: Dr. Hu Meng’s orthopaedic notes

Watch on YouTube →
Insurance

We prepare the paperwork your claim needs

Whether a claim is paid is decided by your insurer under your policy. What we can do is make sure the paperwork is not the reason a claim is held up.

  • ✓
    Pre-authorisation documentsPrepared in the format insurers usually ask for, and submitted before treatment.
  • ✓
    Bilingual medical records, operation notes and discharge summaryIn both Chinese and English, so your own doctor and your insurer can read them directly.
  • ✓
    Itemised invoicesBroken out line by line, in line with how insurers normally assess a claim.
  • ✓
    Claim follow-up until it closesAdditional documents and queries are handled by your coordinator, so you are not going back and forth yourself.

Insurance we work with

  • Voluntary Health Insurance Scheme (VHIS)Cover depends on the terms of your policy
  • International private medical insuranceBupa, Cigna, AXA, Allianz and other international insurers
  • Hong Kong local insurersPrudential, AIA, Manulife, China Life (Overseas) and others
  • Group medical schemesSome corporate group schemes

Whether a particular policy covers treatment outside Hong Kong is decided by your insurer under your policy. IMC prepares the documents insurers usually ask for; we make no representation about any specific policy.

Medical Assessment

Submit Your Medical Assessment

Send your imaging and a short history. A consultant in the relevant subspecialty reviews it and you receive a written summary of the options identified — normally within 48 hours.

Prefer to message us?

WhatsApp is the fastest route. You can send photos of your report directly in the chat, in English, Cantonese or Mandarin.

Before you send

Tick what you already have. The message will list it for you — a complete first message is what makes a 48-hour turnaround possible.

Start on WhatsApp

Nothing is stored by this checklist. It only builds the text of your first message.

Your files are used only to arrange a specialist review and are not published anywhere.

What happens after you submit

1ConfirmationYou see a confirmation straight away, and receive an acknowledgement by email if you left an address.
2Specialist reviewAn orthopaedic specialist reads the images — not an administrator answering on their behalf. Where the file is complete, a written opinion usually follows within 48 hours.
3Written plan and quoteCovering the recommended procedure, the expected nights in hospital and an all-inclusive price. Whether to go ahead is entirely your decision.

There is no consultation fee for the assessment, and nothing to pay if you decide not to proceed. If the file is incomplete we tell you what is missing before the review starts — that wait does not count towards the 48 hours.

FAQ

Questions Patients Ask Before Getting in Touch

Entirely remotely to begin with. Send your imaging report and a short symptom history by WhatsApp or through the assessment form. A coordinator confirms receipt, checks whether anything is missing, and passes the case to a consultant in the relevant subspecialty. Nothing requires you to be in China at this stage.

Yes. Reports and images from accredited hospitals are accepted in PDF, JPG or DICOM format. In most cases imaging does not need to be repeated, which saves both time and cost. If a scan is too old or a view is missing, the consultant will say which additional imaging is needed and why.

Normally within 48 hours of receiving a complete set of records. Complex cases, or cases that need a second subspecialty opinion, can take longer — your coordinator will tell you if that applies and give you a revised time.

Yes. Coordination is available in English, Cantonese and Mandarin. Your written treatment summary, cost estimate and discharge documentation are prepared bilingually so that a physician at home can read them.

IMC arranges medical assessment, specialist appointments and treatment coordination. IMC does not arrange flights, accommodation, visas or any other non-medical itinerary, and does not provide diagnosis or treatment itself — clinical care is delivered by the treating hospital and its physicians.

Records are shared only with the coordinator assigned to your case and the consultant reviewing it. They are not published, sold or used for marketing. You can ask for your files to be deleted at any time by writing to the address in the footer.

Question not answered here?

Message a coordinator directly. There is no script and no obligation — if IMC is not the right route for your case, you will be told so.

The information on this website is provided for general reference and does not constitute a diagnosis, a treatment recommendation, or medical advice. It is not a substitute for consultation with a qualified physician, and no doctor–patient relationship is created by using this site or by submitting an assessment form. Treatment options, recovery times and outcomes vary between individuals and depend on clinical findings. IMC coordinates access to independent hospitals and their medical staff; the treating hospital and physician remain responsible for clinical decisions and care. If you are experiencing severe pain, loss of function, numbness or any emergency symptom, seek immediate care locally.